Delivery

Our standard delivery time is between 2-5 working days. We also offer Express Shipping (1-2 working days) and Next Day shipping options.

How much is delivery?

Our standard UK shipping prices are as follows:

Standard shipping £3.95
Next Day Shipping £6.95

Where do we ship to?

Currently we ship to the UK and Republic of Ireland. We don’t ship to any other countries outside of those mentioned.

Customs Delays

Our estimated delivery times above do not account for any potential delays due to customs.

My parcel hasn’t been delivered?

Missing Items:Please get in touch with us if your parcel hasn’t arrived with you for any reason hello@hausdistribution.com
Incorrect Items: If you received the wrong item by mistake, email us at hello@hausdistribution.com and our Customer Care team will help to put things right.
Damaged/faulty Items:We take pride in ensuring our lovely parcels reach you safely and securely. If you receive something that may have been damaged in transit, please email us at hello@hausdistribution.com and attach images to support your query.

T&C's

Please ensure that you supply your full name and correct delivery address (including postal code and country of destination). Unfortunately we can not be liable for orders that do not arrive at their destination due to incorrect delivery information being provided at checkout.
In the unlikely event of your order not arriving at its destination in spite of correct delivery information being provided at checkout (within 10 days for UK deliveries and 30 days for overseas deliveries), please contact us in writing at hello@hausdistribution.com. Please note there is a 14 day cooling down period (from date of postage) before we will take action on a lost or missing parcel sent by standard Royal Mail delivery.